Operation Hitch

Terms of Service

This site, operationhitch.com (the “Site” or “Website”), is owned and operated by Matthew David Collins Ltd trading as Operation Hitch (hereinafter referred to as “we”, “us” or “platform”). These terms also apply to any sub-domains.

Operation Hitch reserves the right, at its sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

About us

Operation Hitch provides a digital platform to help couples manage their wedding guest list, send out paperless announcements, collect RSVPs and create a wedding website all in one place.

Terms of use

These Terms of Use ("Terms", “Agreement”) govern your use of our Website and form a binding contractual agreement between you, the user of the Website, and us.

These Terms are important and you should ensure that you read them carefully and contact us with any questions before you use the Website. You can contact us at [email protected]

Limitation of Liability

Under no circumstances shall Company be liable for any direct, indirect, special, incidental or consequential damages, including but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if we or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

By using the Website you acknowledge and agree that you have read and understand the Terms and you agree to be bound by them. If you do not agree to the Terms, please do not use the Website.

1. Definitions

In these Terms the following definitions shall apply:

“Content” means any and all text, artwork, drawings, photographs, audio materials, visual materials, audio/visual materials, software, and graphic user interface design that appear on the Website;

“User” means a person using the platform;

“Guest” or “Guest List” means you or any other person who is invited to the users event(s);

“Registration Data” means information provided by you in order to register to access certain sections of this Website, including but not limited to name(s), date(s), location(s), contact details;

“Guest Details” means information provided by you or your guests in order to send, including but not limited to, announcements, links, invitations, and requests for more

“User Details” means all information associated with your account.

2. Licence to use Website

2.1 We grant you a non-exclusive, worldwide, non-transferable licence for 24 months to use the Website in accordance with the terms and conditions set out in this Agreement, at the end of which the license will expire unless renewed.

2.2 You may access and use the Website (including any incidental copying that occurs as part of that use) in the normal manner.

2.3 You must not add any Content to the Website:

2.4 We reserve the right at our sole discretion to remove or modify any Content added by you to the Website at any time.

2.5 Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites

2.6 The Website contains links to other websites as well as Content added by people other than us. We do not endorse, sponsor or approve any such user generated Content or any Content available on any linked website.

2.7 You may share and embed links from our Website on third party websites however we wholly reserve the right to remove and/or to request the removal of any such links at our sole discretion.

2.8 You may send paperless announcements (“invitations” and or “save the dates”) and share your wedding website to a third party (“guest” or “guest list”). Sending a paperless announcement with contacts in your guest list gives the third party access to view your paperless announcements and wedding website.

2.9 You will exercise care when sharing your paperless announcements and wedding website with third parties, and must only share them with parties that you trust will use the platform in a normal and responsible manner and you agree to indemnify us from their use in accordance with clause 12.

2.10 Except as expressly permitted by these Terms, any:

2.11 You acknowledge and agree that:

3. Intellectual Property Rights

3.1 Nothing in these Terms constitutes a transfer of any intellectual property rights. You acknowledge and agree that, as between you and us, we own all intellectual property rights in the Website.

3.2 Notwithstanding 3.1, you retain the intellectual property rights that you already held over any Content before you submitted, posted or displayed it on the Website. You grant us a limited license over that Content. Other than this limited license, we agree that we obtain no additional rights over that Content.

3.3 You agree that we have a royalty-free, irrevocable, and worldwide license (for as long as your Content is stored with us) to use that Content referred to in 3.2, including to display, communicate to the public, change (including for technical reasons), reproduce, and distribute that Content. We may also elect not to display, post, or store that Content.

3.4 You consent to any act or omission, which would otherwise constitute an infringement of your moral rights, and if you add any Content in which any third party has moral rights, you must also ensure that the third party also consents in the same manner.

3.5 The licence in clause 3.2 will survive any termination of these Terms.

4. Registration

4.1 To access certain parts of this Website, you must register by providing us with certain Registration Data as requested.

4.2 If you are under the age of 12 years, you may not create an account. You also may not create an account for any person other than yourself who is under the age of 12 years.

4.3 If you are 12 or older but under the age of 18, or if you are registering for any person older than 12 but under 18, you represent that you have reviewed these Terms with your or their parent or legal guardian to make sure that you and your or they and their parent or legal guardian understand these Terms. If you are a parent or guardian permitting a person under the age of 18 (a Minor) to create an account, you agree to:

We may ask you to confirm that you have your parent's or guardian's permission and that they have agreed to these Terms on your behalf, and, even if we do not do this, we will assume that this is the case and will provide access to our website and your account on this basis.

4.4 In the event that you provide Registration Data to us, you represent and warrant to us that the Registration Data provided is true, complete, accurate and up to date, and you undertake to maintain the verity, completeness and accuracy of your Registration Data as necessary and/or as required by us.

4.5 If you do provide us with Registration Data, including if you have provided someone else with information, which they then provide to us as Registration Data:

5. Personal Information

5.1 We collect personal information about you in order to process your registration and provide you with access to Operation Hitch and for purposes otherwise set out in our Privacy Policy.

5.2 We may disclose that information to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our services to you.

5.3 Your privacy is very important to us. Our Privacy Policy explains:

  • (i) how we store and use, and how you may access and correct your personal information;
  • (ii) how you can contact us regarding the handling of your personal information; and
  • (iii) If you would like to clarify anything in the privacy policy, please contact us at [email protected]
  • 5.4 By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms.

    6. Username and password

    6.1 You agree not to share, publish, post to another website or otherwise allow access to any other individual or entity unless you intend for them to act on your behalf.

    6.2 You must ensure the security and confidentiality of your account. You are wholly responsible for all activities, which occur, under your account. You agree to immediately notify us of any unauthorised use of your account or any other breach of security.

    6.4 We reserve the right to suspend or terminate your license to the Website or access to any and/or all parts of the Website at our sole discretion, including if we believe you are abusing the services in any way, have breached these Terms or are no longer an active user of this Website.

    6.5 You acknowledge, consent and agree that we may access, preserve, and disclose your Registration Data and Response Details if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to:

  • (a) comply with any legal process;
  • (b) enforce these Terms;
  • (c) respond to your requests for customer service; or
  • (d) protect the rights, property, or personal safety of us, our users and/or the public.
  • 7. Fees

    7.1 Certain Content on our Website may only be accessible if you are registered with us and have purchased a license (“fees”).

    7.2 If things aren’t working out and we can’t resolve your issue, we’re happy to give you a full refund within 14 days of the original purchase date. Licenses fees will only be refunded by crediting the account linked to your original payment. Please note refunds will only be issued within this time period.

    7.3 No refunds will be made in the case of loss of your Membership Details or unlawful use of your account or Membership Details, or any other breach of these Terms by you.

    8. Disclaimer

    8.1 You use this Website at your own risk.

    8.2 Content and other information on this Website is provided as general information only. It is not intended as advice and must not be relied upon as such.

    8.3 We do not make any representations or warranties as to the reliability, accuracy or completeness of the Content on this Website, nor do we accept any responsibility arising in any way from errors or omissions.

    8.5 We’re always trying to improve the Services, so they may change over time. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services. We’ll try to give you notice when we make a material change to the Services that would adversely affect you, but this isn’t always practical. Similarly, we reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice.

    9. Limitation of liability

    9.1 To the full extent permitted by law, we exclude all liability for any direct or indirect damages in respect to any:

    9.2 To the full extent permitted by law, any person or persons associated with us will not be taken to represent us and we exclude all liability for any claims arising out of their behaviour outside of our services.

    9.3 To the full extent permitted by law, we exclude all representations, warranties or terms (whether express or implied) other than those expressly set out in these Terms.

    9.4 These Terms are to be read subject to any legislation, which prohibits or restricts the exclusion, restriction or modification of any implied warranties, conditions, guarantees or obligations. If such legislation applies, to the extent possible, we limit our liability in respect of any claim to, at our option:

    10. Your warranties to us

    You represent and warrant to us as follows:

    11. Indemnity

    You agree to indemnify and hold us, our officers, directors, shareholders, employees and agents (each an “Indemnified Party”) harmless from and against all costs, damages, loss or expenses incurred by an Indemnified Party due to or arising out of or in connection with your (or a third party’s) use of the Website and/or any breach or non-performance of any of your agreements, representations, undertakings and warranties in this Agreement.

    12. Termination

    12.1 These Terms terminate automatically if, for any reason, we cease to operate the Website.

    12.2 We may otherwise terminate these Terms immediately, on notice to you, if you have breached these Terms in any way.

    On occasion, technical problems may delay access to our Website and/or our Content, and whilst we will endeavour to avoid and/or fix such problems, You agree that any such disruptions shall not constitute a breach of this Agreement.

    13. Governing Law

    .1 This Agreement (and any further rules, policies, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of United Kingdom without giving effect to any principles of conflicts of law.

    16. General

    16.1 You must not assign, sublicense or otherwise deal in any other way with any of your rights under these Terms.

    16.2 If a provision of these Terms are invalid or unenforceable it is to be read down or severed to the extent necessary without affecting the validity or enforceability of the remaining provisions.

    16.3 Each party must at its own expense do everything reasonably necessary to give full effect to this Agreement and the events contemplated by it.

    16.4 This Agreement is the entire Agreement of the parties about its subject matter and supersedes all other representations, arrangements or agreements. Other than as expressly set out in this Agreement, no party has relied on any representation made by or on behalf of the other.